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We are no longer accepting new Fixed Wireless Access orders

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Find out more at Highland Broadband
Region Charge
UK Landline 2p/min
UK Mobile 6p/min
Canada & USA Landline* 3p/min
Canada & USA Mobile* 3p/min

 

22 countries with landline costs at 5p/min

Ireland France Sweden Israel
Vatican Germany Hungary Italy
Spain Poland Norway Denmark
Luxembourg Korea South Romania Slovakia
Iceland Brazil

 

19 countries with mobile costs at 10p/min

Hong Kong Denmark Slovakia Korea South
Italy Sweden France Hungary
Spain Mexico Romania Cyprus
Iceland Germany Norway Poland
Luxemburg Israel Brazil

*excludes USA DQ, USA HAWAII, USA NORTH A 8xx and USA Premium

 

Number prefix Charge
0800 Free
Emergency Calls 112 & 999 Free
0845 Access Charge of 6p/min
Non-geographic & premium numbers Access Charge of 6p/min

 

Emergency Calls:

Emergency calls do work over our VoIP service. We are required under law to register your address on a database, which allows emergency services to have visibility of this address should you call the emergency services. Please be aware that unlike traditional copper phone lines, your VoIP service will not work in case of a power cut or if your internet connection is down. If this is a concern to you for any reason, you may want to consider keeping a traditional landline phone.

Blocked Outgoing numbers:

Some calls can cost our customers significant amounts of money, to protect our customers by default we block the following:

  • UK Directory 118
  • UK Premium Calls 070/09
  • High-Risk Zone*

* High-Risk Zones are destinations that are considered to have a high or extreme risk of telecommunications fraud based on current data.

Customers can request that these blocks are removed.

If you would like to download our full call list, it can be downloaded here. (Coming Soon)