How it works

We use fixed wireless point to point technology to create a backhaul network that connects to a number of transmission stations located around the coverage areas.

We install an antenna

We install an antenna

A small antenna is fixed to the exterior of your property, pointing to the nearest transmission station and will receive the superfast broadband signal.

You use a router

You use a router

A small router is located within your property which provides wired and wireless access to the internet, eliminating problems associated with copper cables and distances from exchanges and cabinets.

Connect to our network

Connect to our network

Once you’re connected to our network, you’ll have access to superfast broadband. At our main data centre, we have an ultrafast internet connection to the wider internet, where all internet traffic is sent and received.

How it works - Fast Internet - Highlands and Rural Scotland

Connecting the underserved

Large ISPs tend not to invest in rural infrastructure and a result broadband services in rural areas are often slow and unreliable. A recent article and report in The Telegraph here, says that poor broadband is killing off rural life as young people flee for the cities. The report states that young people may leave the countryside to go to college or university and then not return, due to the poor facilities in the countryside.

We believe that no matter whether you live in the center of a city or at the end of the track in the countryside, we should all have access to superfast reliable broadband. That is why we are continually growing our coverage areas, to provide connectivity to those who are underserved by the large ISPs.

Our network

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Key

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Peering

Scottish Internet Exchange

UK Internet Exchange

Highland Wireless HQ

HW Transmission Station

Customer's Property

Fibre cable

Wireless Signal

How fast?

Residential users will receive up to 50Mbps download and 20Mbps upload.

Download

Stream on multiple devices, watch your favorite TV shows and movies.

Upload

Great for productivity, social media and online gaming.

Download 20 songs in
under 25 seconds
Download a TV show in
under 80 seconds
Download a 2-hour HD film in
under 10 minutes

Fair use: We do not cap our customers data usage, all we ask is that you adhere to our unlimited data fair usage policy.

Gaming

Our superfast broadband is perfect for gaming! If you’re downloading large game files for your Xbox / PS4 or playing the latest online games, our service will work for you.

VoIP

VoIP

Voice over Internet Protocol allows you to make landline telephone calls over the internet. VoIP is cheaper and is better quality. You don’t need to pay line rental either.

Multiple Users

No more taking turns using the internet! With our superfast broadband speeds, the whole family will be able to use the internet at the same time.

“We have had our broadband through Highland & Wireless for almost a year now. We went from next to no internet connection to super fast broadband. We cannot fault the service we have had for the past year. Would highly recommend them.”

Carol Shaw
Residential User

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Service status

All systems are go

  • Wireless Broadband
    • Edderton Coverage Area
    • Birichen Coverage Area
    • Inner Dornoch Firth Coverage Area
    • Kyle of Sutherland