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- The Ordering Process
16%
The Ordering Process
How easy did you find the website to navigate before ordering?
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Somewhat easy
Easy
Very easy
How easy did you find the order form to complete?
Not easy
Somewhat easy
Easy
Very easy
The Installtion Process
How would you rate the Installation process overall?
Poor
Average
Great
Was the engineer clean and tidy?
Yes
No
Somewhat
Did the engineer carry out a neat job?
Yes
No
Somewhat
Any further comments about the installtion process?
Your Superfast Broadband Service
Are you happy with your new superfast broadband service?
No
Somewhat
Yes
Delighted
Does your new broadband service meet your expectations?
Yes
No
Have you had any problems with your broadband service?
Any other comments about your broadband service?
Additional Services
If Highland Wireless offered any of the following services, would you be interested in any of them?
VoIP Telephone Service (Voice Over Internet Protocol) A simple replacement for your landline
Parental Filtering
Malware & Security Filtering
Would you like Highland Wireless to provide any other services?
General Feedback
Do you have any other comments that will allow Highland Wireless to improve our service?
Any feedback, suggestions etc.
Testimional
Could you provide us a short testimional for our website please?
A few sentences of how you have found Highland Wireless and your superfast broadband service.
What name would you like to be shown beside your testimional?
