A small antenna is fixed to the exterior of your property, pointing to the nearest transmission station and will receive the superfast broadband signal, eliminating problems associated with copper cables and distances from exchanges and cabinets.
A small router is located within your property which provides wired and wireless access to the internet.
Once you’re connected to our network, you’ll have access to superfast broadband. At our main data centre, we have an ultrafast internet connection to the wider internet, where all internet traffic is sent and received.
By using wireless technology we eliminate the problems associated with copper cables and distances from exchanges and cabinets.
Our network is designed to have low latency and high speeds, resulting in a high-quality internet service for our customers. Our network provides faster speeds and is more reliable than satellite broadband.
Our broadband service is independent of any your landline. Meaning that you do not need to have a landline to have superfast broadband!
We do not cap our customers data usage, all we ask is that you adhere to our unlimited data fair usage policy.
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Residential users will receive up to 50Mbps download and 20Mbps upload.
Our superfast broadband is perfect for gaming! If you’re downloading large game files for your Xbox / PS4 or playing the latest online games, our service will work for you.
Voice over Internet Protocol allows you to make landline telephone calls over the internet. VoIP is cheaper and is better quality. You don’t need to pay line rental either.
No more taking turns using the internet! With our superfast broadband speeds, the whole family will be able to use the internet at the same time.
Sign up to one of our plans below.
Dont worry! If you are not in one of our coverage areas yet, we can advise you if we have any plans to extend into your area. If we dont, then we can offer you our 4G based system. Our 4G based system works in a similar way to our wireless, but the signal just comes over 4G! We can even get a 4G signal where mobile phones can not!Contact us to discuss!
With Smart Wi-Fi powered by Plume® you receive consistent WiFi speeds across your entire home with support for every facet of your home network. At the core of the system is the best, most consistent WiFi connection enabled by adaptive, cloud-controlled technology. You also get intuitive management of people and device access, state-of-the-art security powered by AI, data visibility and protection and WiFi motion sensing.Find out more
“Highland Wireless provides easy, fast, and hassle free wireless to my house, which is hard because it is in quite a remote location. I highly recommend them.”
“I have been a customer of Highland Wireless for about 12 months. They provide a very simple and easy to manage service at an entirely affordable cost which fits well with my business requirements. Their maintenance service is quick and thorough and, on the few occasions I have had any need for it, it has been provided rapidly and generously. The provision of high-speed broadband to my business has been nothing short of transformational. I now get speeds of upwards of 50 Mbps whereas, using the old BT connection, I was lucky to get 2 or 3 Mbps. I no longer experience ‘crashes’ when sending large files – including film. I am also able to receive a great deal more TV services through broadband which were quite unobtainable before my connection with HW. In short – I am quite delighted with the services provided by Highland Wireless and have no hesitation at all in recommending them to others.”
“Highland Wireless provides an excellent service and kept us up to date with information. He is reliable, friendly and professional. We would recommend this service and company.”
“Very simple to deal with, and an excellent service. Highland Wireless has increased our bandwidth tenfold through a simple system which is highly recommended.”
“The whole ordering and installation process was great. We have absolutely no complaints about having stable fast broadband!”
“At last we have decent WiFi thanks to Highland Wireless. We wouldn’t hesitate to recommend them great easy installation and good quick response to any queries.”
“So much better than our last provider who told us we would struggle with wireless broadband. Not so, it has been so much better than we expected. Many thanks to the team at Highland Wireless for an excellent service.”
“The service provided by Highland Wireless has finally moved our property from the 20th to 21st Century”
“Highland Wireless has provided an excellent service. We now have a fast unlimited connection that is reliable, an option that was not available before as our landline was a long distance from our nearest exchange. Thank you!”
Call us on 0330 236 9900 and one of our team will be happy to assist you.
A few common questions. For a full list, head over to our knowledgebase.
Fixed wireless is when devices are located in fixed locations, like a house or commercial property, as opposed to mobile phones and tablets that move around. Generally, a small CPE (Customer Premises Equipment) unit is placed on the exterior of your property and will receive a signal from the nearest transmission station. Unlike some old copper cables and cellular signal, fixed wireless provides a very reliable and superfast service.
Yes, you will generally need line of sight to the nearest transmission station to receive the signal. Don’t worry if you live within trees or do not think you can get line of sight – when we come to carry out our survey we will discuss the different options with you. We have a few different ways up our sleeve to get our signal to you!
No, you do not need a phone line to receive our service. If you would like to keep your current landline telephone number you can either continue with your current phone line provider or move over to VoIP.
VoIP stands for Voice over Internet Protocol. It allows you to make and receive landline telephone calls using your new internet connection, resulting in no line rental costs!
Please check our coverage map to see when we will be in your area. If there is no information about your area on the coverage map, please contact us and we can advise you on our plans.
There is no limit to your data usage but we do request that you adhere to the Fair Usage Policy. The Fair Usage Policy, details that users use their connection in moderation – so basically do not download the whole internet in one night! The FUP is in place to ensure the network is performing well for everybody at peak times. If our monitoring system notices that a user is using large amounts of data and not following the FUP, we will throttle their connection at peak times. We don’t do this to be difficult, but we want to keep the network fast for everybody.
No, if you are a small home business user, you will be classed as a residential customer. We recommended all businesses to get in contact with us to find the best package for their needs.
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